your JOURNEY

A Relationship That Doesn’t End

“The Credit Union grows with you, and it stays with you.”

Ja'Nae C. | MEMBER SINCE 2009

your JOURNEY

A Relationship That Doesn’t End

“The Credit Union grows with you, and it stays with you.”

Ja'Nae C. | MEMBER SINCE 2009

your JOURNEY

A Relationship That Doesn’t End

“The Credit Union grows with you, and it stays with you.”

Ja'Nae C. | MEMBER SINCE 2009

Chevron Federal Credit Union has been part of Ja’Nae's journey for nearly 20 years.

While building her career at Chevron, including five years helping improve financial wellness, culture, and team performance throughout the organization, she developed a deep appreciation for how the Credit Union supports members at every stage of life.

“We were both trying to improve the employee experience,” Ja’Nae says. “Whether it was financial well-being, the physical workspace, or culture – we were aligned.”

Ja’Nae joined the Credit Union within a few years of becoming a Chevron employee. The draw was practical at first: the branch was on site and rates were competitive. When she later met her husband at Chevron – already a member himself – the Credit Union became their shared financial home.

“Everything we have is with the Credit Union,” she says. “Our home, our cars – all of the things you think about financially.”

As Ja’Nae’s life evolved – buying a home, financing vehicles, opening accounts for her daughter – so did her relationship with the Credit Union. She describes the service as “white-glove,” with real people she could call and trust.

At one point, a Credit Union representative proactively reached out to share that a lower rate was available on her existing auto loan – without refinancing or resetting the loan term.

“They didn’t have to do that,” she says. “But they did.”

Professionally, Ja’Nae helped integrate Chevron Federal Credit Union more deeply into the employee experience. She worked alongside the Credit Union to incorporate financial literacy into onboarding for new hires and interns, partnered with employee networks to host lunch-and-learns, and made sure that even contractors knew they were eligible for membership.

When Chevron relocated its headquarters from San Ramon to Houston, financial logistics for employees became a critical part of that transition. The Credit Union – and Ja’Nae – were part of those conversations, helping employees understand how their benefits could support them through change.

Her involvement eventually led her to serve on the San Ramon Advisory Council, where she gained further appreciation for the Credit Union’s member-first philosophy.

When Ja’Nae decided to leave Chevron after 20 years, she assumed some benefits would come to an end. Her relationship with the Credit Union didn’t.

“It’s been seamless,” she says. “Not much has changed.”

Today, Ja’Nae remains an engaged member. For her, the Credit Union represents more than competitive rates or convenient access. It reflects the same values she worked to foster at Chevron: trust, care, and long-term investment in people. “[The Credit Union] grows with you,” she says. “And it stays with you.”

“Everything we have is with the Credit Union. Our home, our cars – all of the things you think about financially.”

Ja'Nae C. | MEMBER SINCE 2009

2025 Highlight

MyCreditScore & More

In July, the Credit Union launched MyCreditScore & More, a free service in Digital Banking that includes access to full credit reports, credit monitoring and alerts, valuable tips to protect creditworthiness, and personalized product offers that could help members save.


We have been married 40 years, and it is a rare occasion when I can surprise my wife. I didn't think I could get a loan myself, let alone surprise her, until I talked to the Credit Union. They were so helpful and calmed my fears. They eased the stress of it all. I was able to secure a couple of loans and surprise my wife on retirement day with a new car and later a tiny trailer. Even after I got the loan, I had a really difficult time trying to get tags for my out-of-state trailer purchase. I can't believe that the Credit Union continued to help me even when they really didn't have to, and was by my side until my tags came in. I couldn't have done this without the Credit Union. Thank you so much for helping me give my wife a gift for her many, many years of hard work."

Thomas B. | MEMBER SINCE 2011

CONTINUE >

2025 Highlight

MyCreditScore & More

In July, the Credit Union launched MyCreditScore & More, a free service in Digital Banking that includes access to full credit reports, credit monitoring and alerts, valuable tips to protect creditworthiness, and personalized product offers that could help members save.


We have been married 40 years, and it is a rare occasion when I can surprise my wife. I didn't think I could get a loan myself, let alone surprise her, until I talked to the Credit Union. They were so helpful and calmed my fears. They eased the stress of it all. I was able to secure a couple of loans and surprise my wife on retirement day with a new car and later a tiny trailer. Even after I got the loan, I had a really difficult time trying to get tags for my out-of-state trailer purchase. I can't believe that the Credit Union continued to help me even when they really didn't have to, and was by my side until my tags came in. I couldn't have done this without the Credit Union. Thank you so much for helping me give my wife a gift for her many, many years of hard work."

Thomas B. | MEMBER SINCE 2011

CONTINUE >