CONNECTIONS
Everyone knows me
by name
When Jerry Hoag retired from the U.S. Air Force in 1980, he took a job with the Chevron refinery in Pascagoula, Mississippi. Once there, he wasted no time setting up an account at what was then known as Chevron Pascagoula Federal Credit Union because the Credit Union housed a branch — or what Jerry humorously refers to as a "small closet" — within the refinery’s administration building. At the time, it was just enough to meet members' needs conveniently on-site.
Fast forward to today, and we’ve grown to accommodate our growing membership. That “small closet” has evolved into a beautiful new Chevron Federal Credit Union building just a few miles from the refinery. Meanwhile, Jerry’s financial needs evolved from new Chevron hire to happy Chevron retiree, and he has relied on the Credit Union and its personalized service throughout. “I’ve done my banking with the Credit Union for more than 40 years,” he says proudly.
The benefits of Credit Union membership for Jerry range from the convenience and peace of mind of managing his finances in one place to the personal connections he’s forged over the years. “They know me…everyone is very friendly and has something nice to say,” Jerry shares with a smile. “They won’t let me pay for my coffee either,” he jokes, adding, “I even offered to donate a few dollars each month to the coffee fund!”
“I’ve done my banking with the Credit Union for more than 40 years,”
Jerry H. | MEMBER IN MISSISSIPI
2023 Highlight
Branch Improvements
To better serve members, a new branch was opened at 1500 Louisiana in Houston, and the El Paso branch relocated. Both new branches feature a more modern and inviting layout that replaces teller lines with consultation areas to provide a more personal member experience.
BEFORE
AFTER
Updated Chevron FCU Branch | Pascagoula, MS
BEFORE
AFTER
Updated Spectrum CU Branch | Pleasant Hill, CA
"I like that the 1500 Louisiana branch is an informal space that allows some good “one-on-one” interaction between the Credit Union employees and their members."
Rick K. | MEMBER IN TEXAS